Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to reach the team behind Best Crypto Casinos and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable channel for getting hold of us. We read every message that comes in and try to respond within two working days. Send your message to [email protected] and, where possible, tell us up front what it relates to — a specific casino review, a bonus term, a technical issue with the site, or something else. That one detail helps us route your message to the right person and cuts down on back-and-forth.
What We Can Help With
We cover a lot of ground on this site — from non-GamStop casinos in the UK to reviews of the crypto casinos ranked above — so there's a wide range of things readers get in touch about. Common reasons include:
- Review accuracy — If a bonus term, licensing detail, or supported coin list looks out of date on any casino we cover, tell us. We rely on published operator information and reader reports to keep pages current, and we take correction requests seriously.
- Questions about how we rank sites — If you want to know why a particular crypto casino sits where it does, or how we weigh things like payout speed against wagering requirements, ask. We're happy to explain our reasoning.
- Payout or withdrawal experiences — If you've had a slow withdrawal, a blocked account, or a dispute with a casino listed on this site, let us know the details. Reader feedback shapes how we assess payout reliability going forward, though we can't intervene in individual disputes with an operator.
- General site feedback — Ideas for new content, a coin or casino you think we've missed, or feedback on how the site reads and functions.
- Responsible gambling concerns — If gambling has become a problem for you or someone close to you, please say so in your message. We'll point you toward appropriate support, and you can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER, available around the clock.
What Happens After You Send a Message
A real person reads and answers every message — we don't run an automated reply system in place of an actual response. Our target turnaround is two working days, though it can run a little longer during busier periods. If your enquiry needs input from more than one person on the team, we'll let you know that it's being looked into rather than leave you waiting without a word.
Before You Write In: A Few Things We Can't Do
To set expectations clearly, there are some limits on what a message to us can achieve:
- We're an independent review and comparison site, not a casino operator, so we can't process deposits, withdrawals, or account verification on any brand's behalf.
- We can't offer tax or legal advice on crypto gambling winnings or losses — for that, a qualified tax or legal professional in your state is the right call.
- We won't advise on ways to get around a casino's verification checks, state restrictions, or geoblocking. Every reader is responsible for checking their own state's laws before playing at any offshore crypto casino, and for meeting whatever identity checks a given site applies.
- We can't guarantee outcomes at any casino we list — our ratings reflect editorial research into things like coin support, licensing, game selection, and payout speed, not a promise of how a session will go.
A Note on How We Work
Some of the casinos featured on this site pay us a commission if you sign up through a link here, and that's how the site sustains itself. That relationship never decides our rankings — a site's position reflects our editorial assessment, not what it pays us. If you think a review has missed something material, whether it reflects well or badly on an operator, we want to hear about it.
This site is intended for adults of legal gambling age only — 18 or 21 depending on the specific casino and your state's rules, so always check the minimum stated by the operator before signing up. Crypto casinos discussed here are typically licensed offshore, in jurisdictions such as Curaçao or Anjouan, rather than by any US state or federal regulator, and playing at them sits in a legal grey area for US residents. Nothing on this page or elsewhere on the site should be read as legal advice on your state's gambling laws.
Thanks for taking the time to read this far. Whatever brought you here — a correction, a question, or just a comment — we'd genuinely like to hear it.